Message: The Connectix application needs to automate [...]

See if the application you are trying to use is enabled under AgentConnectix, AgentAntidoteConnect or Connectix (depending on the edition of Antidote installed on your workstation).

On macOS Ventura (13) and later editions:

  1. Click on the Apple menu (upper left corner of the screen).
  2. Open System Settings...
  3. Select Privacy & Security.
  4. In the right column, select Automation.
  5. Check whether the application is enabled under either AgentConnectix, AgentAntidoteConnect or Connectix.
  6. Restart your computer.

On macOS Monterey (12) and earlier editions:

  1. Click on the Apple menu (upper left corner of the screen).
  2. Open System Preferences...
  3. Select Security & Privacy.
  4. Select the Privacy tab.
  5. In the left column, select Automation.
  6. Check whether the application is enabled under either AgentConnectix, AgentAntidoteConnect or Connectix.
  7. Restart your computer.
Error Messages Antidote 11 Antidote 10 Antidote 9 Antidote 8

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If you have not yet found your answer in our Help Centre, contact us and we will try to help you. If your request is technical in nature, make sure you have downloaded the most recent free update for your copy of Antidote. Please note that access to this platform requires the use of your Client Portal identifiers.

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