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Installation and Compatibility

Error code 6011

ANTIDOTE 12 (11, 10 et 9)

Solution

Before following this procedure, please make sure you have downloaded the most recent free update for your copy of Antidote. For more details, refer to this this article.

Choose the tab that corresponds to your operating system: Windows or Mac.

Windows

Mac

  1. Quit Google Chrome.
  2. Quit Antidote.
  3. Quit the Agent:
    • Click on the Connectix Agent icon (lower right-hand corner) to see the menu.
    • Hold down the ALT key until you see the Quit Connectix Agent.
    • Click on Quit Connectix Agent.
  4. Relaunch Antidote and then Google Chrome.
  1. Quit Google Chrome.
  2. Quit Antidote.
  3. Quit the Agent:
    • Click on the Connectix Agent icon (upper right-hand corner) to see the menu.
    • Hold down the ALT key until you see the Quit Connectix Agent.
    • Click on Quit Connectix Agent.
  4. Relaunch Antidote and then Google Chrome.

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