Error codes 7017.2.3 and 7020
Solution
You have at least two different editions of Antidote installed on your computer.
To fix the situation, move all older editions of Antidote to the trash and restart your computer.
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If you have not yet found your answer in our Help Centre, contact us and we will try to help you. If your request is technical in nature, make sure you have downloaded the most recent free update for your copy of Antidote. Please note that access to this platform requires the use of your Client Portal identifiers.