Error code 6602641

Situation

This error code appears when an installation file for Antidote seems to be missing. This is usually caused by the use of disk cleanup software, like CCleaner. If you use this type of software, we recommend verifying that it is not deleting files in the Druide folder.

Solution

In order to correct this problem, please follow this procedure:

Launch the Antidote Installer then quit it by clicking on Cancel (this is necessary in order to activate the repair mode).
Relaunch the installer and select Activate repair mode.
Install Antidote and restart the computer. Il it normal to see the error code a few times during the repair.

Error Messages Antidote 11 Antidote 10 Antidote 9 Antidote 8

Can't find the answer to your question?

If you have not yet found your answer in our Help Centre, contact us and we will try to help you. If your request is technical in nature, make sure you have downloaded the most recent free update for your copy of Antidote. Please note that access to this platform requires the use of your Client Portal identifiers.