Personal dictionaries synchronization issue

Situation

Personal dictionaries are no longer synchronized between various devices.

Solution

In order to reactivate the service, we invite you to follow these steps:

  1. Make sure you have the latest version of Antidote installed on all your workstations.
  2. On the workstation where your dictionaries are still visible, select each dictionary and choose Add to Cumulix from the contextual menu (right-click).

Your dictionaries will be synchronized again.


Can't find the answer to your question?

If you have not yet found your answer in our Help Centre, contact us and we will try to help you. If your request is technical in nature, make sure you have downloaded the most recent free update for your copy of Antidote. Please note that access to this platform requires the use of your Client Portal identifiers.

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