Client Portal User Guide

Client Portal User Guide / Druide Account

Druide Account

The Druide account is at the heart of Druide’s network of products and services.

The Druide account allows you to do the following:

  • Access your Client Portal to manage your licenses and subscriptions. (Find out more)
  • Synchronize your Antidote’s personal dictionaries and favourites across multiple devices. (Find out more)
  • Access your personal or family version of Typing Pal. (Find out more)

We recommend that you always use the same Druide account in order to centralize and simplify the management of your Druide products and services within a single Client Portal.

Note — Antidote multi-user licenses and Antidote Web subscriptions for organizations cannot be activated with a Druide account. Please contact our Solutions for Organizations Team.

Creating a Druide account

You can create a Druide account by filling out a short form when you do the following:

  • Buy a new Antidote license or Antidote+ subscription.
  • Upgrade or crossgrade an Antidote license.
  • Use the download or subscription code of your copy of Antidote bought in a store.
  • Create a subscription to a personal or family edition of Typing Pal.

Note - If your email is already linked to a Druide account, it is because you have already created one. In this case, you will be asked to log in using this account.

After creating your account, you will automatically receive an email to confirm that you have provided a valid email address. Follow the instructions in the email. You will need a valid email address to access your account if you ever forget your password.

Log in using your Druide account

Any time that authentication is required, log in using your Druide ID or one of the single sign-on services (Microsoft, Google, Apple or Facebook) linked to your account.

Managing your Druide account

On a regular screen
On a small screen

Click on your name (A) or your avatar (B) then on the link to go to the My account section (C).

A
B
C

This section has four parts:

  • Profile: Edit your avatar, contact information, password or time zone or delete your account.
  • Communication: Choose your language of correspondence and manage your subscription to Info-Druide. If you have an administrator or technician role, specify which notice you’d like to receive when certain thresholds for the number of users with access to your organization’s Antidote Web subscription have been reached. By default, you’ll received a notice at 75%, 90% and 100% of of access permissions granted;
  • Authentication: Link or unlink your Druide account to a single sign-on service (Microsoft, Google, Apple or Facebook).
  • Billing information: Edit your address or your credit card details.

If you use your personal account within one or more organizations, an additional section is displayed:

  • Organizations: See the organizations that are linked to your account and leave them if required.

Warning — If you leave an organization that grants you access to Antidote Web, you will lose this access.

Tap on your avatar (A) and select My account from the drop-down menu (B).

A
B

This section has four parts:

  • Profile: Edit your avatar, contact information, password or time zone or delete your account.
  • Communication: Choose your language of correspondence and manage your subscription to Info-Druide. If you have an administrator or technician role, specify which notice you’d like to receive when certain thresholds for the number of users with access to your organization’s Antidote Web subscription have been reached. By default, you’ll received a notice at 75%, 90% and 100% of of access permissions granted;
  • Authentication: Link or unlink your Druide account to a single sign-on service (Microsoft, Google, Apple or Facebook).
  • Billing information: Edit your address or your credit card details.

If you use your personal account within one or more organizations, an additional section is displayed:

  • Organizations: See the organizations that are linked to your account and leave them if required.

Warning — If you leave an organization that grants you access to Antidote Web, you will lose this access.